How do I set map installation to my SD card? — TomTom Community

How do I set map installation to my SD card?

I'm trying to update my maps, but the app is choosing where to install the update. It will put the larger Europe & UK with buildings on the internal drive, which then doesn't leave enough free space. If I then try to install a smaller map, it installs it on my SD card, which has loads room. How do I set it to install the largest map on the SD card?
Thanks in advance.

Best Answers

  • VikramKVikramK Posts: 12,145 Moderator
    edited June 15 Accepted Answer
    @MarkR59
    Hi Mark
    Welcome to the community!
    MyDrive Connect application won't install map to an external memory card unless there is enough storage on the internal memory.
    You can either install smaller maps of other regions(world maps) to populate the internal memory and then try installing the larger map(Europe) on a SD card.

    Later, when you have the map on a SD card, you can remove the unwanted maps on the device internal storage.

    Regards, Vikram
  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited June 17 Accepted Answer
    Hi Again....
    @MarkR59
    From yesterday...
    I had the UK&ROI Map installed on the on-board Memory & the full Europe Map on a 16GB Micro SDHC Memory card....
    _________________________

    Further to Yesterday's post.... Today on my GO 5000....
    (1)... I deleted the UK&ROI Map from the on-board Memory & removed the Micro SDHC Memory card
    (2)... Inserted a empty 16GB Micro SDHC memory card
    That was 'Already' formatted for Tomtom Maps....
    See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
    (3)... Connected the GO 5000 to the PC with MyDrive Connect running...
    The device reported NO Maps Available
    (4)... Using MyDrive Connect....
    I Clicked on 'My Content' --> 'My Maps'
    MyDrive Connect offers....

    dghxin0o442n.jpg
    (5)... Click on 'Install On SD Card....
    MyDrive Connect Installs the Full Europe Map with Buildings to the Micro SDHC card....
    (6)... Reinstalled the UK&ROI Map to the on-board Memory....

    All good....
    16v4dv5pz5yk.jpg
    Stay Safe ATB YFM

Answers

  • VikramKVikramK Posts: 12,145 Moderator
    edited June 15 Accepted Answer
    @MarkR59
    Hi Mark
    Welcome to the community!
    MyDrive Connect application won't install map to an external memory card unless there is enough storage on the internal memory.
    You can either install smaller maps of other regions(world maps) to populate the internal memory and then try installing the larger map(Europe) on a SD card.

    Later, when you have the map on a SD card, you can remove the unwanted maps on the device internal storage.

    Regards, Vikram
  • MarkR59MarkR59 Posts: 3 [Apprentice Seeker]
    Hi Vikram,
    Many thanks for your swift reply. I'll try that later today.
    Regards,
    Mark
  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited June 17
    Hi
    @MarkR59
    Catch22...
    I've just set up my GO 5000 like your GO 6000....
    I had the UK&ROI Map installed on the on-board Memory & the full Europe Map on a 16GB Micro SDHC Memory card....
    _________________________

    Method....
    (1).... Deleted the UK&ROI Map
    (2)... Removed the Micro SDHC (With the full Europe Map)
    (3)... Installed the Europe - South Western Map zone to the on-board Memory, using MyDrive Connect....
    (4)... Inserted a new empty 16GB Micro SDHC memory card formatted for Tomtom Maps....
    (5)... Connected the device to MyDrive Connect... My Drive connect offered Map zones....
    Clicked on 'My Content' --> 'My Maps'

    q453casa5en2.jpg
    Click on the ' V ' Icon...
    A new window opens....

    Click on 'Install Full Europe Map with Buildings....
    6lcc928sf6td.jpg
    MyDrive Connect Installs the Full Europe Map with Buildings to the Micro SDHC card....
    Note... MDConnect deletes the Europe - South Western Map zone from the on-board Memory....
    ___________________________

    Maybe @VikramK or @lampard one of the Forum Moderators can allocate a small local Map to the Account to install onto the on-board Memory to act as a keeper to get past the 'Catch22' No Maps Found error if the memory card fails ....
    See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

    Tomtom FAQ... No maps available (MyDrive Connect)
    Here... https://help.tomtom.com/hc/en-gb/articles/360013900620-No-maps-available-MyDrive-Connect-

    Stay Safe... ATB YFM
  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited June 17 Accepted Answer
    Hi Again....
    @MarkR59
    From yesterday...
    I had the UK&ROI Map installed on the on-board Memory & the full Europe Map on a 16GB Micro SDHC Memory card....
    _________________________

    Further to Yesterday's post.... Today on my GO 5000....
    (1)... I deleted the UK&ROI Map from the on-board Memory & removed the Micro SDHC Memory card
    (2)... Inserted a empty 16GB Micro SDHC memory card
    That was 'Already' formatted for Tomtom Maps....
    See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
    (3)... Connected the GO 5000 to the PC with MyDrive Connect running...
    The device reported NO Maps Available
    (4)... Using MyDrive Connect....
    I Clicked on 'My Content' --> 'My Maps'
    MyDrive Connect offers....

    dghxin0o442n.jpg
    (5)... Click on 'Install On SD Card....
    MyDrive Connect Installs the Full Europe Map with Buildings to the Micro SDHC card....
    (6)... Reinstalled the UK&ROI Map to the on-board Memory....

    All good....
    16v4dv5pz5yk.jpg
    Stay Safe ATB YFM
  • MarkR59MarkR59 Posts: 3 [Apprentice Seeker]
    Thanks for the advice YamFazMan
  • YamFazManYamFazMan Posts: 19,614
    Superusers
    Hi
    @MarkR59
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM
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