No traffic (and gprs) after update on my GO 5000 — TomTom Community

No traffic (and gprs) after update on my GO 5000

After an update a few months ago, the traffic information discontinued working. After resetting and installing the last update (multiple times), the problem still remains. I already chatted with a helpdesk person, this did not help. I hope to get some support on this channel.

Comments

  • VikramKVikramK Posts: 12,146 Moderator
    Hi @ArjanG
    Welcome to the community! I reviewed your chat with the customer service and I see they mentioned sending a follow-up email once they have reviewed the SIM status.

    I would recommend that we wait for the next set of advice to troubleshoot this issue..

    Thanks, Vikram
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