No traffic (and gprs) after update on my GO 5000

ArjanG
ArjanG Registered Users Posts: 1
New Seeker
edited June 2021 in Devices using MyDrive Connect
After an update a few months ago, the traffic information discontinued working. After resetting and installing the last update (multiple times), the problem still remains. I already chatted with a helpdesk person, this did not help. I hope to get some support on this channel.

Comments

  • VikramK
    VikramK Administrators Posts: 13,708
    Moderator
    Hi @ArjanG
    Welcome to the community! I reviewed your chat with the customer service and I see they mentioned sending a follow-up email once they have reviewed the SIM status.

    I would recommend that we wait for the next set of advice to troubleshoot this issue..

    Thanks, Vikram

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