Traffic expired — TomTom Community

Traffic expired

BloaterBloater Posts: 4 [Apprentice Seeker]
My Tomtom GO Premium has 'a lifetime of traffic updates' but this expired a few days after installing it (my previous TomTom device was stolen last year). I have tried resetting the sat nav with no success. Now the speed camera update is shown as 'expires soon'

Best Answers

  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hi Bloater
    Strange, I don't see any issues with the subscriptions at this point.
    Could you try the troubleshooting steps advised in the video below-



    Thanks, Vikram
  • BloaterBloater Posts: 4 [Apprentice Seeker]
    Accepted Answer
    It is probably my fault. Anyway it is working now. I thought it could only be a little thing as 'traffic' was showing on my mobile but not on the sat nav! I may have subscribed several times needlessly

Answers

  • DougLapDougLap Posts: 8,214
    Superuser
    Hi @Bloater

    @VikramK or @lampard should pick this up tomorrow. Look back then to see what they say.

    Doug
  • VikramKVikramK Posts: 12,146 Moderator
    Hi @Bloater

    Welcome to the community!

    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • BloaterBloater Posts: 4 [Apprentice Seeker]
    PM sent. Did you receive it?
  • BloaterBloater Posts: 4 [Apprentice Seeker]
    Traffic is still not enabled
  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hi Bloater
    Strange, I don't see any issues with the subscriptions at this point.
    Could you try the troubleshooting steps advised in the video below-



    Thanks, Vikram
  • BloaterBloater Posts: 4 [Apprentice Seeker]
    Accepted Answer
    It is probably my fault. Anyway it is working now. I thought it could only be a little thing as 'traffic' was showing on my mobile but not on the sat nav! I may have subscribed several times needlessly
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