download the old map tomtom — TomTom Community

download the old map tomtom

I updated and mistakenly loaded Central Europe instead of Western Europe (to get the UK). Before I updated, Western Europe wason my device.
TomTom support tells me that my device is no longer supported and won't help. Don't want to trash my faithful XXL - especially as I've just put a new battery in it!
chas
PS: My bakup is corrupted and my device does not recognise it.

Best Answer

  • VikramKVikramK Posts: 11,959 Moderator
    Accepted Answer
    Hi @Chasymou
    Welcome to the community!
    Map has been re-activated on your account. Please check for updates in TomTom HOME.

    Regards, Vikram

Answers

  • DougLapDougLap Posts: 8,003
    Superuser
    Hi @Chasymou

    Lets see if @VikramK is able to help wi this issue.

    Look back here tomorrow to see what he says.

    Doug
  • VikramKVikramK Posts: 11,959 Moderator
    Accepted Answer
    Hi @Chasymou
    Welcome to the community!
    Map has been re-activated on your account. Please check for updates in TomTom HOME.

    Regards, Vikram
  • ChasymouChasymou Posts: 3 [Novice Seeker]
    Vikram -
    I don't know how you did this, but THANKS! My problem is fixed!
    I love my old XXL. I did buy the latest TomTom all-singing and dancing model 18 months ago. But after using it for a week I threw it in the back of a drawer where it still rests. TomTom's latest offering is rubbish compared to the XXL. In my opinion.
    Thanks once again for your help.
    Regards..Chas
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