Tomtom Go Professional 6250

MartinR86

Hi! I bought brand new Tomtom 6250 Professional from German amazon (my friend ordered it for me). It shows that Traffic and Speed cameras will expire 24/06/2021. But isn't all 6250 Professionals include lifetime traffic and speed camera updates? If I push "renew" button it says that I should visit Tomtom shop. Any thoughts? Please help!

DougLap

Hi @MartinR86

@VikramK o @lampard should pick this up tomorrow and review/sort your units settings on the TT servers. Look back here tomorrow to see what they say.

In the meantime do not visit shop.

Doug

MartinR86

DougLap wrote: »

Hi @MartinR86

@VikramK o @lampard should pick this up tomorrow and review/sort your units settings on the TT servers. Look back here tomorrow to see what they say.

In the meantime do not visit shop.

Doug

Hi,

Oke, thank you.

VikramK

Hi @MartinR86
Could you send me the serial number of your device through a private message, please?

Thanks, Vikram

MartinR86

VikramK wrote: »

Hi @MartinR86
Could you send me the serial number of your device through a private message, please?

Thanks, Vikram

Hi

I sent private message to you.

Thanks in advance!

VikramK

Thanks for sending the serial number @MartinR86.
The services have been fixed for your GO PROFESSIONAL.

Perform a soft reset and check again....



- Vikram

MartinR86

Hi

It seems to be working now. Althought it says traffic and cameras are activated, but when I click on there its says that "Tomtom services are temporary unavailable. Please try again later". But traffic info is working!!