Tomtom Go Professional 6250

MartinR86
Registered Users Posts: 8 
Apprentice Seeker

Apprentice Seeker
Hi! I bought brand new Tomtom 6250 Professional from German amazon (my friend ordered it for me). It shows that Traffic and Speed cameras will expire 24/06/2021. But isn't all 6250 Professionals include lifetime traffic and speed camera updates? If I push "renew" button it says that I should visit Tomtom shop. Any thoughts? Please help! 

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Answers
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Hi @MartinR86
@VikramK o @lampard should pick this up tomorrow and review/sort your units settings on the TT servers. Look back here tomorrow to see what they say.
In the meantime do not visit shop.
Doug1 -
Hi @MartinR86
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram0 -
Hi @MartinR86
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram
Hi
I sent private message to you.
Thanks in advance!0 -
Thanks for sending the serial number @MartinR86.
The services have been fixed for your GO PROFESSIONAL.
Perform a soft reset and check again....
- Vikram0 -
Hi
It seems to be working now. Althought it says traffic and cameras are activated, but when I click on there its says that "Tomtom services are temporary unavailable. Please try again later". But traffic info is working!!
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