Tomtom Go Professional 6250

MartinR86
MartinR86 Registered Users Posts: 8
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi! I bought brand new Tomtom 6250 Professional from German amazon (my friend ordered it for me). It shows that Traffic and Speed cameras will expire 24/06/2021. But isn't all 6250 Professionals include lifetime traffic and speed camera updates? If I push "renew" button it says that I should visit Tomtom shop. Any thoughts? Please help! :)

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @MartinR86

    @VikramK o @lampard should pick this up tomorrow and review/sort your units settings on the TT servers. Look back here tomorrow to see what they say.

    In the meantime do not visit shop.

    Doug
  • MartinR86
    MartinR86 Registered Users Posts: 8
    Apprentice Seeker
    DougLap wrote: »
    Hi @MartinR86

    @VikramK o @lampard should pick this up tomorrow and review/sort your units settings on the TT servers. Look back here tomorrow to see what they say.

    In the meantime do not visit shop.

    Doug

    Hi,

    Oke, thank you.
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @MartinR86
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • MartinR86
    MartinR86 Registered Users Posts: 8
    Apprentice Seeker
    VikramK wrote: »
    Hi @MartinR86
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram

    Hi

    I sent private message to you.

    Thanks in advance!
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Thanks for sending the serial number @MartinR86.
    The services have been fixed for your GO PROFESSIONAL.

    Perform a soft reset and check again....



    - Vikram :)
  • MartinR86
    MartinR86 Registered Users Posts: 8
    Apprentice Seeker
    Hi

    It seems to be working now. Althought it says traffic and cameras are activated, but when I click on there its says that "Tomtom services are temporary unavailable. Please try again later". But traffic info is working!!fqiajug388tw.jpg
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