Why does my device not recognise a postcode I am entering?

Rosliston
Registered Users Posts: 4 
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Why does my device not recognise a postcode I am entering?
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Answers
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Hi
@Rosliston
Welcome to the site....
What's the Tomtom Device/Model, you own ???
Tomtom devices 'DO NOT' require a space in the middle of the postcode....
Stay Safe... ATB YFM0 -
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Model is Start 52 (I think), Putting in postcode DE45 1PN (without space). This is meant to be for Chatsworth House in Derbyshire, instead device comes up with Deerhurst (Gloucester) !!!0
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I have no idea, how do I find that info?0
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Hi
@Rosliston
Postcode + Street Name... Start 42/52/62
This is a long-standing problem....
The Postcode code search bug when using the latest Start 42/52/62 devices is a real pain
Any search for a Postcode... You have to enter a road/street name to execute a search ??? Why....
If you know the road/street name and a house number you don't need the Postcode
Most people use a Postcode because they don't know the road/street name and house number
Isolated farms, Single building, Office blocks, Retail parks, Hospitals, New builds etc...
For me, it renders the latest Start device useless in the UK
It's only the latest Start 42/52/62 Range that has this particular Step by Step search method as the only search option....
All the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via and GO Range have both the "Quick search" and "Step by Step search" as menu options
Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode
Option... (1).... Quick Search (Default)
Option... (2)... Step by Step
ATB YFM0 -
Thanks for you time and help. Thought it was something to do with this device, googled the problem and many are saying this Start 52 isn't fit for purpose - great !!!!0