My 620 GO has maps for life but they ask me to pay for updates

jonSS1977esp
jonSS1977esp Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Good Morning; I have a GO 620 with lifetime maps and services, but they ask me to pay for updates when according to tom tom's policy it shouldn't be. The browser is very outdated. On my last trip it caused me problems en route and errors. I would like to solve this. Thanks.




Mod edit: Machine translated (Spanish)
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Best Answer

  • VikramK
    VikramK Retired TomTom Employee Posts: 14,712 Retired Community Moderators and Admins
    Answer ✓
    Hi @jonSS1977esp
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramK
    VikramK Retired TomTom Employee Posts: 14,712 Retired Community Moderators and Admins
    Answer ✓
    Hi @jonSS1977esp
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

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