My 620 GO has maps for life but they ask me to pay for updates — TomTom Community

My 620 GO has maps for life but they ask me to pay for updates

Good Morning; I have a GO 620 with lifetime maps and services, but they ask me to pay for updates when according to tom tom's policy it shouldn't be. The browser is very outdated. On my last trip it caused me problems en route and errors. I would like to solve this. Thanks.




Mod edit: Machine translated (Spanish)

Best Answer

  • VikramKVikramK Posts: 11,902 Moderator
    Accepted Answer
    Hi @jonSS1977esp
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramKVikramK Posts: 11,902 Moderator
    Accepted Answer
    Hi @jonSS1977esp
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
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