Traffic due to expire

BMW_E63
BMW_E63 Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi all. Recently bought a Go Professional 6250 Truck device with lifetime updates and traffic.
However in my menu it says that traffic is due to expire in a few days and that I need to renew my subscription?

How do I sort the lifetime traffic the device is sold with?

Cheers,

Darren.

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Answer ✓
    Hi @BMW_E63
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Answer ✓
    Hi @BMW_E63
    I’m glad to hear you got it sorted!
    When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

    If you have further questions, don't hesitate to post back here.

    Thanks, Vikram

Answers

  • YamFazMan
    YamFazMan Posts: 20,796
    Superuser
    Hi
    @BMW_E63
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Answer ✓
    Hi @BMW_E63
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • BMW_E63
    BMW_E63 Registered Users Posts: 3
    New Seeker
    Good morning @VikramK and many thanks it’s all sorted, great service cheers.

    Also thanks to @YamFazMan for tagging in the appropriate people
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Answer ✓
    Hi @BMW_E63
    I’m glad to hear you got it sorted!
    When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

    If you have further questions, don't hesitate to post back here.

    Thanks, Vikram