Traffic due to expire

BMW_E63

Hi all. Recently bought a Go Professional 6250 Truck device with lifetime updates and traffic.
However in my menu it says that traffic is due to expire in a few days and that I need to renew my subscription?

How do I sort the lifetime traffic the device is sold with?

Cheers,

Darren.

VikramK

Hi @BMW_E63
Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

VikramK

Hi @BMW_E63
I’m glad to hear you got it sorted!
When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

If you have further questions, don't hesitate to post back here.

Thanks, Vikram

YamFazMan

Hi
@BMW_E63
@VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

Stay Safe... ATB YFM

VikramK

Hi @BMW_E63
Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

BMW_E63

Good morning @VikramK and many thanks it’s all sorted, great service cheers.

Also thanks to @YamFazMan for tagging in the appropriate people

VikramK

Hi @BMW_E63
I’m glad to hear you got it sorted!
When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

If you have further questions, don't hesitate to post back here.

Thanks, Vikram