I download the maps for central and south UK, and use all maps , Mobile app is still not working

Bloodyapp Registered Users Posts: 1
New Seeker
Have updated my iPhone tomtom app, the postcode search keeps saying no address found so I do a street search and it says the same thing. I installed the UK regions ( Central and South) and set All Map. Still appear the house number or road number in my area and the city I want to go to but unable to find the right address.
Urgently awaiting any replies . I paid the fee but the app is useless


  • DougLap
    DougLap Posts: 10,168
    Hi @Bloodyapp

    Are you able to indicate the start and finish details here so I can try on my phone.

    Just in case have you also downloaded the Europe Ferry Connection file as well if not try that. It does not just cover ferry’s but whilst I have not found many issues in the U.K. it is a possibility.