Unable to use map

Simonimus

Hello. I bought a 2nd hand Renault scenic which has tomtom carminat in the dashboard. The Renault sd card is present but when the car starts the message comes up saying: “problem with map - you cannot use this map on this device United Kingdom and Republic of Ireland - 161.

How can I get the maps to work?

VikramK

Hi @Simonimus
The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

Thanks, Vikram