Unable to use map

Simonimus Registered Users Posts: 2
New Seeker
edited June 2021 in Built in car navigation
Hello. I bought a 2nd hand Renault scenic which has tomtom carminat in the dashboard. The Renault sd card is present but when the car starts the message comes up saying: “problem with map - you cannot use this map on this device United Kingdom and Republic of Ireland - 161.

How can I get the maps to work?


  • VikramK
    VikramK Administrators Posts: 13,714
    Hi @Simonimus
    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram