I have a Rider 550 since two years and have never gotten the bluetooth handsfree feature to work. In the meantime I have upgraded from a S5 Samsung to an S10+ and still the feature won’t work. So I tested it on the old Rider Pro, and wollah it works first time. I have followed the instructions in MDrive carefully, even deleted all Bluetooth profiles on the phone and navi first and performed a reset of the navi before pairing, but still no joy.. It is 2 years since I have acquired the navi and and still no joy, consequently my frustration level has reached exponential levels.
I am sure it’s not the phone because the only navi functions fine. So it can only be a problem with MyDrive.