iphone 11 connection looses pairing with the GO discover — TomTom Community

iphone 11 connection looses pairing with the GO discover

thejbrownthejbrown Posts: 2 [New Seeker]
edited June 9 in GO Discover & GO Expert
Hi. My discover connects to iphone 11 then disconnects several minutes later. Possibly when phone goes to sleep. If I reconnect via phone Bluetooth setting it remains connected for the entire journey. This happens ever time I start a trip. Any ideas?

Answers

  • rider1riderrider1rider Posts: 761 [Revered Pioneer]
    bluetooth access locks when phone sleeps?
    ttom - ios ongoing bluetooth problems connecting since 13 release
  • JürgenJürgen Posts: 6,177
    Community Manager
    Are you using Bluetooth for audio at the same time? We have addressed an issue specific to iPhone 11 with Apple.
  • thejbrownthejbrown Posts: 2 [New Seeker]
    The phone is linked to the VW system via Bluetooth at the same time as the tom tom. But not streaming music, radio is on. I have just changed VW from one that was 3 years old to a new one. Same issue in both. Once the phone and tom tom has connected then disconnected if I connect again manually via phone blue tooth it stays connected till the next trip when it all happens again
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