Location Problem — TomTom Community

Location Problem

RWilkinsRWilkins Posts: 3 [Apprentice Seeker]
edited June 4 in Built in car navigation
I have a Carminat TomTom which, after updating shows the position approximately 15 miles from where it should be. Any advice?

Answers

  • VikramKVikramK Posts: 11,902 Moderator
    edited June 2
    Hi @RWilkins
    Welcome to the community! If the software update has touched some system files, then a factory reset should tidy it up.
    See some troubleshooting guidance available on our support article here-
    https://help.tomtom.com/hc/en-gb/articles/360013900280

    Regards, Vikram
  • RWilkinsRWilkins Posts: 3 [Apprentice Seeker]
    Vikram,
    Thank you for your response. Unfortunately this hasn’t worked and I am beginning to think that the unit has an internal fault which is beyond me.
    Regards

    Richard Wilkins
  • RWilkinsRWilkins Posts: 3 [Apprentice Seeker]
    I have reset the carminat, updated and installed the latest map but my position is still showing approx 50 miles out of placewrong!! Is this the end or might be something that can still be done?
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