Device is not recognised by the computer or My Drive.
If I manually open My Drive the device shows as not connected.
I have also done a factory reset "just in case".
The device does not show in device manager; other TomToms that I have perform normally on the same computer.
I think, therefore that it is reasonable to presume that the fault lies within the unit.
Otherwise the unit performs normally and has reset itself correctly.
It is usable, I just can't update it.
So, do you know of a solution for this type of fault? Does the unit need repair, if so how do I proceed?
Your feed back would be appreciated.
in case it helps the serial number is QXxxxxxxxxx460.
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