I just bought the go supreme 6" on amazon. Description says WITH world maps. Where are they?

ces777
ces777 Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Amazon site says the go supreme comes with world maps. they are not on the device. TomTom website says I need to purchase world maps. Are the world maps included with the go supreme or are they not?

Best Answer

  • ces777
    ces777 Registered Users Posts: 3
    New Seeker
    Answer ✓
    Just tried again and found the download for the extra maps after installing the updates. Issue resolved. thx

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @ces777

    You should see a list of the maps when you go to Add a Map in Settings/Map as they are included in the purchase.. @VikramK or @lampard should pick this up tomorrow and look at the settings for your device on the TT servers and sort as required. Look back here tomorrow to see what they have to say.

    Doug
  • ces777
    ces777 Registered Users Posts: 3
    New Seeker
    thanks
  • ces777
    ces777 Registered Users Posts: 3
    New Seeker
    Answer ✓
    Just tried again and found the download for the extra maps after installing the updates. Issue resolved. thx
  • Kevin555
    Kevin555 Registered Users Posts: 5
    New Seeker
    I recently purchased a Go Supreme and it was sold to me with world maps but it only has Oceania on it with no others available to download. I have requested support but had no reply. I am currently on holiday in Europe from Australia with a useless sat nav.
  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @Kevin555

    Look back here later to see what @VikramK or @lampard have to say after they have checked your units settings on the TT servers. They can correct any errors and so facilitate the World Maps for you.

    Doug
  • Kevin555
    Kevin555 Registered Users Posts: 5
    New Seeker
    Thanks Doug.
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @Kevin555
    Welcome to the community! Could you check for updates now, please?

    Thanks
    Vikram
  • Kevin555
    Kevin555 Registered Users Posts: 5
    New Seeker
    Hi Vikram, yes I now see a whole list of maps and currently downloading the one I need. Thanks so much to all involved with resolving the issue. Cheers