I can't connect my device (GO Essential) in the app TomTom Home ?

WalterL Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
When I open TomTom Home and after plugging the device into an USB slot, the screen with the account id is shown but the the option to connect a device isn't available .
In Windows the device is recognized as a Remote NDIS Compatible Device.


  • DougLap
    DougLap Posts: 9,831
    edited June 2021
    Hi @WalterL

    The GO Essential is a Wifi based so does not need connecting to a PC for updating etc. Should you have any reason to need to connect it then the Tomtom My Drive Connect software is what you need not the Old TomTom HOME software.