I can't connect my device (GO Essential) in the app TomTom Home ?

WalterL
WalterL Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
When I open TomTom Home and after plugging the device into an USB slot, the screen with the account id is shown but the the option to connect a device isn't available .
In Windows the device is recognized as a Remote NDIS Compatible Device.
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Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    edited June 2021
    Hi @WalterL

    The GO Essential is a Wifi based so does not need connecting to a PC for updating etc. Should you have any reason to need to connect it then the Tomtom My Drive Connect software is what you need not the Old TomTom HOME software.

    https://www.tomtom.com/en_gb/mydrive-connect/

    Doug