TomTom lifetime traffic will expire

MrXELy

Hello, I purchased 3 weeks ago a TomTom GO Professional 520 : It says on the box it has lifetime traffic, but the device says it will "expire soon". What can I do enjoy my lifetime TomTom traffic?

Thank you,

MrXELy

DougLap

Hi @MrXELy

@VikramK ir @lampard should pick this up tomorrow. and sort your settings out on the TT servers. Look back the to see what they say.

Doug

VikramK

Hi @MrXELy
Welcome to the community!

Could you send me the serial number of your device through a private message, please?

Thanks, Vikram

MrXELy

Thank you for your answers. I've sent @VikramK a PM.

VikramK

Thanks for sending the serial number @MrXELy
My team has fixed the services for your TomTom, please do a soft reset and check for updates/status.



Regards, Vikram.