TomTom lifetime traffic will expire — TomTom Community

TomTom lifetime traffic will expire

MrXELyMrXELy Posts: 2 [New Seeker]
Hello, I purchased 3 weeks ago a TomTom GO Professional 520 : It says on the box it has lifetime traffic, but the device says it will "expire soon". What can I do enjoy my lifetime TomTom traffic?

Thank you,



  • DougLapDougLap Posts: 7,967
    Hi @MrXELy

    @VikramK ir @lampard should pick this up tomorrow. and sort your settings out on the TT servers. Look back the to see what they say.

  • VikramKVikramK Posts: 11,905 Moderator
    Hi @MrXELy
    Welcome to the community!

    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • MrXELyMrXELy Posts: 2 [New Seeker]
    Thank you for your answers. I've sent @VikramK a PM.
  • VikramKVikramK Posts: 11,905 Moderator
    edited June 1
    Thanks for sending the serial number @MrXELy
    My team has fixed the services for your TomTom, please do a soft reset and check for updates/status.

    Regards, Vikram.
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