MyDrive Connect - Outage

After update GO 620 few days ago, the speed camera had gone somewhere no show 30-05-21

singhapat
singhapat Registered Users Posts: 9
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
After update GO 620 few days ago, the speed camera had gone somewhere no show. The average speed camera was not show on M4 from Junction 3 to 1. It’s bad to update software. How can i get it back?
you didn't previous answer. It happen again.

Answers

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @singhapat
    Welcome to the community!
    Could be related to a software glitch, I would recommend that you do a factory reset and test it when you drive next time.
    Main menu- Settings- System- Reset device.

    To avoid losing your stored favourites on the device you can create a back-up using MyDrive. See user guide

    Once done, test the device on a planned route to confirm if the alerts are working

    Regards, Vikram

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