Is my device no longer supported

cmr1980
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
I am trying to update my device for the 1st time in a while and am getting an error message that no device is connected. I know it is connected, though, b/c when I take the USB out of the computer or connector out of the device, it begins flashing a red 'x'. when i reconnect the 'x' goes away but it still shows as not connected in tom tom home.
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Answers
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@cmr1980
What are the first two characters of the serial number, as a lot of the XL devices have been declared End of Life:-
"R1">XL LIVE IQ Routes, 2GB, HOME NAV2 EoL
"R2">XL LIVE IQ Routes, 2GB, HOME NAV2 EoL
"RB">XL 30 Series, 1GB, HOME NAV2 EoL
"RC">XL 30 Series, 2GB, HOME NAV2 EoL
"RE">XL 30 Series, 1GB, HOME NAV2 EoL
"RF">XL 30 Series, 2GB, HOME NAV2 EoL
"RH">XL 30 Series, 1GB, HOME NAV2 EoL
"RI">XL 30 Series, 2GB, HOME NAV2 EoL
"RK">XL 30 Series, 1GB, HOME NAV2 EoL
"RL">XL 30 Series, 2GB, HOME NAV2 EoL
"RM">XL 30 Series, 1GB, HOME NAV2 EoL
"RN">XL 30 Series, 2GB, HOME NAV2 EoL
"RO">XL 30 Series, 1GB, HOME NAV2 EoL
"RP">XL 30 Series, 2GB, HOME NAV2 EoL
"RQ">XL 30 Series, 1GB, HOME NAV2 EoL
"RR">XL IQ Routes, 1GB, HOME NAV2 EoL
"RS">XL IQ Routes, 2GB, HOME NAV2 EoL
"RT">XL IQ Routes, 1GB, HOME NAV2 EoL
"RU">XL IQ Routes, 2GB, HOME NAV2 EoL
"RV">XL 30 Series, 2GB, HOME NAV2 EoL
"RW">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"RX">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"RY">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"RZ">XXL IQ Routes / XXL Classic, 4GB, HOME NAV2 EoL
"GA">XL IQ Routes, 2GB, HOME NAV2 EoL
"GB">XL IQ Routes, 2GB, HOME NAV2 EoL
"GC">XL 30 Series, 1GB, HOME NAV2 EoL
"GD">XL 30 Series, 2GB, HOME NAV2 EoL
"GE">XL 30 Series, 1GB, HOME NAV2 EoL
"GF">XL IQ Routes, 1GB, HOME NAV2 EoL
"GG">XL IQ Routes ² / XL Classic, 1GB, HOME NAV2 EoL
"GH">XL IQ Routes ² / XL Classic, 1GB, HOME NAV2 EoL
"GI">XL IQ Routes ² / XL Classic, 2GB, HOME NAV2 EoL
"GJ">XL IQ Routes ² / XL Classic, 2GB, HOME NAV2 EoL
"GL">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"GP">XL IQ Routes ² / XL Classic, 2GB, HOME NAV2 EoL
"GQ">XL IQ Routes ² / XL Classic, 1GB, HOME NAV2 EoL
"GV">XL IQ Routes ² / XL Classic, 4GB, HOME NAV2
"GX">XXL IQ Routes / XXL Classic, 4GB, HOME NAV2
"L1">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL
"L2">ONE XL, 512MB + SD 2GB, HOME NAV2 EoL
"L3">ONE XL + SD 2GB, HOME NAV2 EoL
"L4">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL
"L7">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL
"L8">ONE XL, 512MB + SD 2GB, HOME NAV2 EoL
"L9">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL1 -
For a long time I had not included my Tom Tom 950 for update. After I plugged it into my new computer, not only was the map not updated, but I also lost my previous updates. The coverage of my card for Bulgaria was 75%, after my last unsuccessful attempt it was 60%.
Maybe the Tom Tom Home version is inappropriate.
I am very disappointed!
Please help me get my previous map of Europe back.
Mod edit: Machine translated (Bulgarian)
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Hi
@Valia
Дълго време не бях включвала моя Тоmtоm 950 за обновяване. След като го включих към моя нов компютър, не само не беше обновена картата, но загубих и предишните си обновявания. Покритието на картата ми за България беше 75%, след последния ми безуспешен опит е 60%.
Може-би версията на Tomtom Home е неподходяща.
Много съм разочарована!
Моля за съдействие да си върна предишната карта на Европа.
_____________________
Google Translate....
For a long time I had not included my Tomtom 950 for upgrading. Once it has turned it to my new computer, not only the card was not updated, but I lost my previous updates. My map coverage for Bulgaria was 75% after my last unsuccessful experience is 60%.
May-would version of TomTom Home is inappropriate.
I am very disappointed!
Please for assistance to return the previous map of Europe.
Stay Safe... ATB YFM0 -
Thanks Niall. Mine starts out GJ5400. Guessing it can be trashed at this point?0