Is my device no longer supported

cmr1980

I am trying to update my device for the 1st time in a while and am getting an error message that no device is connected. I know it is connected, though, b/c when I take the USB out of the computer or connector out of the device, it begins flashing a red 'x'. when i reconnect the 'x' goes away but it still shows as not connected in tom tom home.

Niall

@cmr1980

What are the first two characters of the serial number, as a lot of the XL devices have been declared End of Life:-
"R1">XL LIVE IQ Routes, 2GB, HOME NAV2 EoL
"R2">XL LIVE IQ Routes, 2GB, HOME NAV2 EoL
"RB">XL 30 Series, 1GB, HOME NAV2 EoL
"RC">XL 30 Series, 2GB, HOME NAV2 EoL
"RE">XL 30 Series, 1GB, HOME NAV2 EoL
"RF">XL 30 Series, 2GB, HOME NAV2 EoL
"RH">XL 30 Series, 1GB, HOME NAV2 EoL
"RI">XL 30 Series, 2GB, HOME NAV2 EoL
"RK">XL 30 Series, 1GB, HOME NAV2 EoL
"RL">XL 30 Series, 2GB, HOME NAV2 EoL
"RM">XL 30 Series, 1GB, HOME NAV2 EoL
"RN">XL 30 Series, 2GB, HOME NAV2 EoL
"RO">XL 30 Series, 1GB, HOME NAV2 EoL
"RP">XL 30 Series, 2GB, HOME NAV2 EoL
"RQ">XL 30 Series, 1GB, HOME NAV2 EoL
"RR">XL IQ Routes, 1GB, HOME NAV2 EoL
"RS">XL IQ Routes, 2GB, HOME NAV2 EoL
"RT">XL IQ Routes, 1GB, HOME NAV2 EoL
"RU">XL IQ Routes, 2GB, HOME NAV2 EoL
"RV">XL 30 Series, 2GB, HOME NAV2 EoL
"RW">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"RX">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"RY">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"RZ">XXL IQ Routes / XXL Classic, 4GB, HOME NAV2 EoL
"GA">XL IQ Routes, 2GB, HOME NAV2 EoL
"GB">XL IQ Routes, 2GB, HOME NAV2 EoL
"GC">XL 30 Series, 1GB, HOME NAV2 EoL
"GD">XL 30 Series, 2GB, HOME NAV2 EoL
"GE">XL 30 Series, 1GB, HOME NAV2 EoL
"GF">XL IQ Routes, 1GB, HOME NAV2 EoL
"GG">XL IQ Routes ² / XL Classic, 1GB, HOME NAV2 EoL
"GH">XL IQ Routes ² / XL Classic, 1GB, HOME NAV2 EoL
"GI">XL IQ Routes ² / XL Classic, 2GB, HOME NAV2 EoL
"GJ">XL IQ Routes ² / XL Classic, 2GB, HOME NAV2 EoL
"GL">XXL IQ Routes / XXL Classic, 2GB, HOME NAV2 EoL
"GP">XL IQ Routes ² / XL Classic, 2GB, HOME NAV2 EoL
"GQ">XL IQ Routes ² / XL Classic, 1GB, HOME NAV2 EoL
"GV">XL IQ Routes ² / XL Classic, 4GB, HOME NAV2
"GX">XXL IQ Routes / XXL Classic, 4GB, HOME NAV2
"L1">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL
"L2">ONE XL, 512MB + SD 2GB, HOME NAV2 EoL
"L3">ONE XL + SD 2GB, HOME NAV2 EoL
"L4">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL
"L7">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL
"L8">ONE XL, 512MB + SD 2GB, HOME NAV2 EoL
"L9">ONE XL, 1GB + SD 2GB, HOME NAV2 EoL

Valia

For a long time I had not included my Tom Tom 950 for update. After I plugged it into my new computer, not only was the map not updated, but I also lost my previous updates. The coverage of my card for Bulgaria was 75%, after my last unsuccessful attempt it was 60%.
Maybe the Tom Tom Home version is inappropriate.
I am very disappointed!
Please help me get my previous map of Europe back.




Mod edit: Machine translated (Bulgarian)

YamFazMan

Hi
@Valia
Дълго време не бях включвала моя Тоmtоm 950 за обновяване. След като го включих към моя нов компютър, не само не беше обновена картата, но загубих и предишните си обновявания. Покритието на картата ми за България беше 75%, след последния ми безуспешен опит е 60%.
Може-би версията на Tomtom Home е неподходяща.
Много съм разочарована!
Моля за съдействие да си върна предишната карта на Европа.
_____________________

Google Translate....

For a long time I had not included my Tomtom 950 for upgrading. Once it has turned it to my new computer, not only the card was not updated, but I lost my previous updates. My map coverage for Bulgaria was 75% after my last unsuccessful experience is 60%.
May-would version of TomTom Home is inappropriate.
I am very disappointed!
Please for assistance to return the previous map of Europe.

Stay Safe... ATB YFM

cmr1980

Thanks Niall. Mine starts out GJ5400. Guessing it can be trashed at this point?