Book repair TRUCKER 6000

Andyfev533y_

How do you get repair site

VikramK

Hi @Andyfev533y_
Welcome to the community!
Please get in touch with our customer service to book a repair.
Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/


Regards, Vikram

Andyfev533y_

This does not work

YamFazMan

Hi
@Andyfev533y_
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
1st... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM

DougLap

Hi @Andyfev533y_

Try the following:-

Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

Chat is busy you may have to try a few times.

If it does not work exactly as described then try another Web Browser.

Doug

BeeJay48

I have exactly the same problem. I have just had a chat with the on-line support. The repair can be booked via the 'Chat' box. The cost to check/repair the loose connectivity port is E105 (one hundred and five Euro); that is not too far off the price of a new unit. I think I will look for alternative.