Book repair TRUCKER 6000

Andyfev533y_
Andyfev533y_ Registered Users Posts: 2
New Seeker
How do you get repair site

Answers

  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Hi @Andyfev533y_
    Welcome to the community!
    Please get in touch with our customer service to book a repair.
    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/


    Regards, Vikram
  • Andyfev533y_
    Andyfev533y_ Registered Users Posts: 2
    New Seeker
    This does not work
  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    Hi
    @Andyfev533y_
    Welcome to the site....
    Contacting Tomtom Support….
    Due to COVID-19 the phone service has been suspended
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    1st... A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
    _________________________

    Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM
  • DougLap
    DougLap Posts: 9,817
    Superuser
    Hi @Andyfev533y_

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    Doug
  • BeeJay48
    BeeJay48 Registered Users Posts: 13
    Master Explorer
    edited September 2021
    I have exactly the same problem. I have just had a chat with the on-line support. The repair can be booked via the 'Chat' box. The cost to check/repair the loose connectivity port is E105 (one hundred and five Euro); that is not too far off the price of a new unit. I think I will look for alternative.