Spoken navigation instructions cuts off the music (Android Auto) — TomTom Community

Spoken navigation instructions cuts off the music (Android Auto)

Astur48Astur48 Posts: 22 [Outstanding Wayfarer]
I purchased TomTom Go Android Auto and I have a problem. Giving the spoken navigation instructions cuts off the music and radio and does not listen again. On TomTom Friend this works parfectately. Does it happen to anyone else?

Mod edit: This discussion was created from comments split from: GO Navigation app 3.1 - Android Auto! 19/5.

Comments

  • Astur48Astur48 Posts: 22 [Outstanding Wayfarer]
    Astur48 wrote: »
    Astur48 wrote: »
    I purchased TomTom Go Android Auto and I have a problem. Giving the spoken navigation instructions cuts off the music and radio and does not listen again. On TomTom Friend this works parfectately. Does it happen to anyone else?

    Can someone help me?
  • szachowaszachowa Posts: 320
    Staff
    edited May 21
    Astur48 wrote: »
    Astur48 wrote: »
    Astur48 wrote: »
    I purchased TomTom Go Android Auto and I have a problem. Giving the spoken navigation instructions cuts off the music and radio and does not listen again. On TomTom Friend this works parfectately. Does it happen to anyone else?

    Can someone help me?

    May I ask about more info to investigate further this issue?

    What music app do you use when this issue happens?
    What sound channel is selected in the app: Menu -> Settings -> Sounds -> Audio channel ?
    Are you connected via BT to the car radio?
    What's TomTom Friend?
    Are you using integrated radio from the car head unit, or some app for internet radio?
    Does is it happen in any other navigation app (for instance AmiGO), or is it only valid for TT GO Nav?
  • Astur48Astur48 Posts: 22 [Outstanding Wayfarer]
    szachowa wrote: »
    Astur48 wrote: »
    Astur48 wrote: »
    Astur48 wrote: »
    I purchased TomTom Go Android Auto and I have a problem. Giving the spoken navigation instructions cuts off the music and radio and does not listen again. On TomTom Friend this works parfectately. Does it happen to anyone else?

    Can someone help me?

    May I ask about more info to investigate further this issue?

    What music app do you use when this issue happens?
    What sound channel is selected in the app: Menu -> Settings -> Sounds -> Audio channel ?
    Are you connected via BT to the car radio?
    What's TomTom Friend?
    Are you using integrated radio from the car head unit, or some app for internet radio?
    Does is it happen in any other navigation app (for instance AmiGO), or is it only valid for TT GO Nav?
    1.- Any application of music (Spotify,Youtube Music, etc.) and even radio. 2.-Audio channel "Music" even if it proves at all without success. 3.-If connected to the BT of the car radio. 4.-TomTom AmiGO 5.-I apply integrated radio and internet radio. 6.-Does not happen with any other application only with TT GO Nav. With perfect AmiGO and all the competition.
  • szachowaszachowa Posts: 320
    Staff
    Astur48 wrote: »
    szachowa wrote: »
    Astur48 wrote: »
    Astur48 wrote: »
    Astur48 wrote: »
    I purchased TomTom Go Android Auto and I have a problem. Giving the spoken navigation instructions cuts off the music and radio and does not listen again. On TomTom Friend this works parfectately. Does it happen to anyone else?

    Can someone help me?

    May I ask about more info to investigate further this issue?

    What music app do you use when this issue happens?
    What sound channel is selected in the app: Menu -> Settings -> Sounds -> Audio channel ?
    Are you connected via BT to the car radio?
    What's TomTom Friend?
    Are you using integrated radio from the car head unit, or some app for internet radio?
    Does is it happen in any other navigation app (for instance AmiGO), or is it only valid for TT GO Nav?
    1.- Any application of music (Spotify,Youtube Music, etc.) and even radio. 2.-Audio channel "Music" even if it proves at all without success. 3.-If connected to the BT of the car radio. 4.-TomTom AmiGO 5.-I apply integrated radio and internet radio. 6.-Does not happen with any other application only with TT GO Nav. With perfect AmiGO and all the competition.

    Reported GONAV-3280 for us to investigate.
  • HH67HH67 Posts: 1 [New Seeker]
    Having the same problem here
  • walkerxwalkerx Posts: 314 [Supreme Trailblazer]
    I've noticed it cuts of what you are listening to. I know on built-in Tomtom on car it lowers the volume of what listen to. I'll check if Google does same (I would check sygic, but they want annual subscription for using android auto and that even if you had already bought premium features), but I'm sure that reduces the audio of what's playing.
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