start 25 updating maps — TomTom Community

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start 25 updating maps

ToddWR1961ToddWR1961 Posts: 2 [Novice Seeker]
edited May 25 in MyDrive Connect
since it seems like I can no longer update my device. also it seems tom-tom support is woefully lacking.... what other brands would anyone recommend for my next device
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Comments

  • VikramKVikramK Posts: 11,905 Moderator
    Hi @ToddWR1961
    Welcome to the community! Your Start 25 come with map updates for lifetime of the device.
    I have asked my team to make some changes in the backend, could you please try the steps advised in our support article here.

    Thanks, Vikram
  • ToddWR1961ToddWR1961 Posts: 2 [Novice Seeker]
    Something has gone wrong...
    Check your computer for more information.
  • VikramKVikramK Posts: 11,905 Moderator
    @ToddWR1961
    Do you see this message on the device when trying to update?
    Could you add a picture, so I can forward that to my team?

    Thanks, Vikram
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