start 25 updating maps

ToddWR1961
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
since it seems like I can no longer update my device. also it seems tom-tom support is woefully lacking.... what other brands would anyone recommend for my next device
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Hi @ToddWR1961
Welcome to the community! Your Start 25 come with map updates for lifetime of the device.
I have asked my team to make some changes in the backend, could you please try the steps advised in our support article here.
Thanks, Vikram
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Something has gone wrong...
Check your computer for more information.0 -
@ToddWR1961
Do you see this message on the device when trying to update?
Could you add a picture, so I can forward that to my team?
Thanks, Vikram0 -
had it unplugged all this time and just tried it again, it all worked and I have it back now
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