My. TomTom 6000 keeps cutting out showing Low Battery and then usually but not always resumes

Peter_1937
Peter_1937 Registered Users Posts: 4
Apprentice Seeker
My TomTom frequently cuts out showing Low Battery and then usually but not always resumes after a few seconds while driving.

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,407
    Exalted Pioneer
    is device lose on mount or faulty cable
  • Peter_1937
    Peter_1937 Registered Users Posts: 4
    Apprentice Seeker
    Could be loose on mount. Will check it out. TomTom is 6 years old so may have reached the end of its life. Many thanks.
  • DougLap
    DougLap Posts: 9,817
    Superuser
    Hi @Peter_1937

    The GO6000 is still supported by TT and qualifies for updates. If it comes clear that the battery is beginning to fail then you could consider its replacement. The unit is out of warrantee and if you feel confident enough to do it yourself then look at the videos on Youtube re change battery on GO6000 then you can replace it yourself at your own risk. The batteries are available from Ebay and Amazon and the small tool kits that help are also available on Ebay.

    Doug
  • Peter_1937
    Peter_1937 Registered Users Posts: 4
    Apprentice Seeker
    Many thanks. From the way it has behaved today I think I shall grit my teeth and go for a discounted new one
  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    edited May 2021
    Hi
    @Peter_1937
    Maybe useful... https://discussions.tomtom.com/en/discussion/comment/1758299/#Comment_1758299

    To eliminate whether the Mount is at fault... Try connecting directly to the USB socket on the GO 6000
    To eliminate a Power adapter fault... Try charging the device with something like a Smartphone USB Charger
    Maybe try a different USB cable
    ___________________________

    Tap the 4Dot (.... Menu) button... On the Menu Screen top right is a battery status Icon
    Charging... Displays when Connected to a Power supply
    368fa599-f465-4a45-9274-b2b29b56a6d1.jpg
    Full Charge... Displays when Connected or Not Connected Power supply
    ebebfcff-7cf3-43d5-9479-ef4b7f2a85ed.jpg
    Half Charge... Displays when NOT Connected Power supply
    5c45ac4c-1a65-45a0-9b3b-8b88879a94cc.jpg
    Low Battery... Displays when NOT Connected Power supply
    29b0c6f3-11f1-4d8f-9543-eef314472a31.jpg
    One of the worst things you can do to a Lithium battery is to run it flat so at a certain percentage of discharge (Unspecified)... The device will go into 'Power Saving Mode' the screen will dull, and the device will eventually turn itself off (Not Sleep)

    There is a Battery Status display available on the devices Status Screen
    Press and hold the on/off button until you hear a drum-roll sound Continue to hold the on/off button until the Black & White Status screen is shown.....
    c3623f43-813f-4ddf-9e35-af42824c5331.jpg
    If you are worrying about the device charging, you might consider one of these gadgets
    63a11bd6-9bcb-49ec-b71b-9223d7c334dd.jpgOr

    b23e2fef-ffbf-4127-80b0-646533d6f987.jpg
    Simply plug the device into the USB socket and plug your lead into the USB Doctor, the device will display the Voltage and Power being used by your various USB devices
    I have one of each type they're only peanuts to buy, search Amazon/eBay for USB Doctor

    Stay Safe... ATB YFM
  • Peter_1937
    Peter_1937 Registered Users Posts: 4
    Apprentice Seeker
    Many thanks. I think I have reached the end of the road and am replacing