tomtom go stuck in loop- displays a computer symbol with a cable and red "x" — TomTom Community

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tomtom go stuck in loop- displays a computer symbol with a cable and red "x"

leszlesz Posts: 3 [Apprentice Seeker]
edited May 24 in GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53
hi, my tomtom is not starting properly. its stuck in loop. after switching it on it loads a bit and then displays a computer symbol with a cable and red "x". I have tried putting it in recovery mode but maybe I cant click three times properly or it isnt working in this way on it. its hardware name is prato_6in. please help
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Comments

  • leszlesz Posts: 3 [Apprentice Seeker]
    update!!! I was able to do the recovery but its still in loop and isnt working properly. any ideas on next steps please ?
  • LochfrassLochfrass Posts: 14,979
    Superusers
    If you have inserted a memorycard please remove it.
  • leszlesz Posts: 3 [Apprentice Seeker]
    no memory card inside
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