Not charging after update
nikkislug
Posts: 1 [New Seeker]
My partner and I both have the Via 52 after a recent update both sat navs aren’t working! They start, show the empty battery sign and restart over again. I don’t think this is a coincidence, anyone any advice?
0
Answers
Superusers
@nikkislug
Have you tried a Soft/Drumroll restart on the device ???
This restarts the devices Operating System afresh
RESETTING YOUR NAVIGATION DEVICE
https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
Charge the device for at least 2 to 3Hrs….
OR have the device plugged into a power supply while the device is restarting
Note... I would use something like a Smartphone Charger + the Tomtom USB lead... (A USB port usually only outputs 500mA (0.5 Amp)
Next... Press and hold the on/off button until you hear a drum-roll sound, then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles....
Stay safe... ATB YFM