2021 Nissan Titan navigation maps missing after OTA update

CGL4AU Registered Users Posts: 1
Apprentice Seeker

I recently performed/completed an over the air update for my satnav/navigation system and now receive a "The map data is missing or corrupted. Please insert USB stick with full update to perform recovery.". I've attempted to save my map data to a USB drive and it properly saved a JSON file, however, the Map Update Tool (downloaded apps.nissan.navshop.com) says I am "not yet entitled to map updates". What is the best course of action to reload the maps to my vehicle? Any assistance would be greatly appreciated!


  • rider1rider
    rider1rider Registered Users Posts: 1,410
    Exalted Pioneer
    write to customer care tomtom email
    or chat monday