Problem with Dashboard Mount Disks — TomTom Community

Problem with Dashboard Mount Disks

Hi. Over the past few months, I have tried 4 of your "Dashboard Mounting Disks". They stick for a few weeks then fall off. What I have noticed is that over time the suction pad is lifting the centre of the Mounting Disk and giving it a permanent deformation, which results in the adhesive only making contact around the edge of the disk, thus resulting in insufficient adhesion to hold the weight of the satnav and it repeatedly falls off!

Answers

  • rider1riderrider1rider Posts: 761 [Revered Pioneer]
    should stick on flat surface
  • YamFazManYamFazMan Posts: 19,442
    Superusers
    edited May 21
    Hi
    @27Ian
    Welcome to the site....
    When removing the Mount twist the locking ring to fully unlock the Mount and lift one of the little ears on the Suction cup to release the vacuum/suction....
    In my previous car I had a TomTom Dashboard mounting disc in daily use for 4 years and a 2nd disc in my present car for 2 years.... Never had a problem :)
    As user rider1rider say's, the Dashboard mounting discs should be used on a flat surface....

    Stay Safe... ATB YFM
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