Bluetooth connection will not maintain — TomTom Community

Bluetooth connection will not maintain

cnoc17cnoc17 Posts: 5 [Apprentice Seeker]
Device connects to hotspot on my iPhone but then drops the connection and repeats

Best Answer

  • DougLapDougLap Posts: 7,972
    Superuser
    Accepted Answer
    Hi @cnoc17

    Just to be clear. When you paired your Discover unit to your phone did you have Personal Hotspot or Bluetooth Tethering activated. Once you have done that you need the Personal Hotspot/Bluetooth Tethering setting to be On as well as Bluetooth when ever you are connecting to the unit. If the PH or Tethering are turned Off you will not get a proper connection.

    At no time during the Pairing or when using the TT unit should you be asked for the Password for the Hotspot as you do not connect have to your Phones Hotspot to the unit as well.

    Doug

Answers

  • DougLapDougLap Posts: 7,972
    Superuser
    Accepted Answer
    Hi @cnoc17

    Just to be clear. When you paired your Discover unit to your phone did you have Personal Hotspot or Bluetooth Tethering activated. Once you have done that you need the Personal Hotspot/Bluetooth Tethering setting to be On as well as Bluetooth when ever you are connecting to the unit. If the PH or Tethering are turned Off you will not get a proper connection.

    At no time during the Pairing or when using the TT unit should you be asked for the Password for the Hotspot as you do not connect have to your Phones Hotspot to the unit as well.

    Doug
  • cnoc17cnoc17 Posts: 5 [Apprentice Seeker]
    I have rebooted both and it appears to be working now
  • DougLapDougLap Posts: 7,972
    Superuser
    Hi @cnoc17

    Glad you seem to have resolved it. 🤞🤞

    Doug
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