My Rider 2013 won't connect via bluetooth to my Scala Rider Q3 — TomTom Community

My Rider 2013 won't connect via bluetooth to my Scala Rider Q3

Rabu_1997Rabu_1997 Posts: 1 [New Seeker]
The headset is sometimes recognised. If it is, then the satnav comes up with a message saying 'headset not supported'.

Answers

  • VikramKVikramK Posts: 12,232 Moderator
    edited May 18
    Hi @Rabu_1997
    Welcome to the community!.
    I would advise performing a factory reset on both the devices (RIDER and the Scala headset)
    To reset the headset please watch the video below-


    Then start with a fresh pairing and test it next time when you drive.

    Regards, Vikram
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