When does Mapshare Reporter update the MyDrive route planner

tonygr
tonygr Registered Users Posts: 88
Supreme Trailblazer
I know that it can take 6-9 months for reported errors in a map to be applied to the map updates on the TomTom device but is the online route planner updated sooner?

I reported that a link road from a newly built motorway junction has not yet been built and the report is now indicating "Fixed". However if I plan a route from my home (which is near the non-existent link road) the route planner still uses it. This surely means the mapping, and hence the report, has NOT been fixed.

Best Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    Answer ✓
    every week
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Answer ✓
    The geometry of the MSR map or MyDrive map is updated quite quickly (few weeks). But the routing layer is updated much later. This can be easily more than a month. In my experience it's about 1-2 months.

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    Answer ✓
    every week
  • tonygr
    tonygr Registered Users Posts: 88
    Supreme Trailblazer
    Reported on the 6th May. Not sure when it was tagged as fixed but perhaps check in a weeks time
  • tonygr
    tonygr Registered Users Posts: 88
    Supreme Trailblazer
    So checked again today, 3rd June, and the online route planner is still using these non existent roads. Have submitted a new mapshare report.
    Surely 4 weeks is long enough to flag a road as not accessible.
  • Megalos
    Megalos Posts: 6,089
    Superuser
    Answer ✓
    The geometry of the MSR map or MyDrive map is updated quite quickly (few weeks). But the routing layer is updated much later. This can be easily more than a month. In my experience it's about 1-2 months.
  • tonygr
    tonygr Registered Users Posts: 88
    Supreme Trailblazer
    24th June and the TomTom MyDrive Route Planner is still using this non existent road
    Reported originally on the 6th May so now 7 weeks and counting
  • tonygr
    tonygr Registered Users Posts: 88
    Supreme Trailblazer
    9th July and I have just checked and the route planner is now ignoring these non-existent roads. However the link roads still show as thin lines (with names) but I presume that is for when the roads actually get built.
    This year - definitely not
    Next year - not very likely
    Sometime - maybe
    Never - most likely scenario given the progress on the wider scheme to date
  • tonygr
    tonygr Registered Users Posts: 88
    Supreme Trailblazer
    Result!
    25th August and the new map release 10.75 is ignoring the link roads.
    As far as I recall this means that the error only existed for one map release for which TT deserve praise.


    Now we just need the local council to get the link roads built and there will be some point to the new roundabout.