MyDrive Connect - Outage

World maps missing

fgnagy_nagy
fgnagy_nagy Registered Users Posts: 11
New Seeker
edited December 2021 in Devices using Wi-Fi®
Purchased a GO 520 from Amazon AU, marketed with world maps... only has Europe maps installed. how can I download "world maps" that include Australian maps as well

Answers

  • fgnagy_nagy
    fgnagy_nagy Registered Users Posts: 11
    New Seeker
    When i click on add a map, it does not give me a choice of maps, only available space on device...
  • fgnagy_nagy
    fgnagy_nagy Registered Users Posts: 11
    New Seeker
    Amazon AU recommends I return the unit....I've been using TomTom for a long time and I like it...As a matter fact I have another exactly the same model with world maps and it s fantastic ..
  • fgnagy_nagy
    fgnagy_nagy Registered Users Posts: 11
    New Seeker
    I've tried to contact support trough this link https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844....It just loops around takes me nowhere... can I have an email address or a phone number so I can contact TomTom aus support
  • fgnagy_nagy
    fgnagy_nagy Registered Users Posts: 11
    New Seeker
    It/s been fixed thank you...
  • Lochfrass
    Lochfrass Posts: 17,727
    Superuser
    fgnagy_nagy wrote: »
    .......It just loops around takes me nowhere...

    Some other user report somtimes the same.
    Mostly it helps to open the "Contact" link with rightclick in a Private Mode / Inkoknito Mode. It seems that sometimes cookies blocking the Support link. So another Browser or the Private Mode /Inkoknito Mode shoult help,

    Of course not userfriendly from TomTom :s

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