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simonmcrx
simonmcrx Registered Users Posts: 4
New Seeker
Does not connect to mydrive on my laptop even the mobile mydrive app from the appstore has issues and does not do functions advertised is it the case my drive is only for tomtom navigation devices if not what can I do & not do to save me faffin about? cheers
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Comments

  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @simonmcrx

    Have you logged into My Drive on the App.

    Doug
  • MUP
    MUP Posts: 750
    Superuser
    edited May 2021
    Hmmm .... this is forum's Android part.
    Would be better positioned here
    https://discussions.tomtom.com/en/categories/tomtom-navigation-app-for-iphone-1
  • simonmcrx
    simonmcrx Registered Users Posts: 4
    New Seeker
    Yes doughLap I have an account I have signed in and out and in again a few times
  • DougLap
    DougLap Posts: 10,168
    Superuser
    Hi @simonmcrx

    have you tried completely deleting the App and reloading it?

    Doug
  • simonmcrx
    simonmcrx Registered Users Posts: 4
    New Seeker
    Nah will try that. My main issue is connecting to the mydrive app on my MacBook it does not add my iphone does it only add an actual device say the tomtom 6250 (which I plan to buy shortly)
  • DougLap
    DougLap Posts: 10,168
    Superuser
    edited May 2021
    Hi @simonmcrx

    The App will not appear in My Drive Connect like a PND but at the moment your My Places and My Routes as listed in My Drive should appear in the App.

    Doug
  • simonmcrx
    simonmcrx Registered Users Posts: 4
    New Seeker
    Nah no communication at all between app. The mydrive app for Macbook does not recognise the phone or anything I do on it, it does not pass the 'connect device' screen records no info from the phone app.