How to contact and complain a faulty GO620?
Fredrik_P1
Registered Users Posts: 4 
Apprentice Seeker
Apprentice Seeker
Hi,
I have a faulty GO620 that constantly, shuts down, restart and just looping restart/shut down. The product is faulty and I want a refund or a replacement product. I tried to contact support via Chat but no answers. I lodge a request last July but absolutely no response.
How do I get in touch with the support and can claim a replacement or refund for their faulty product?
I just get the impression that they try to hide away for any response or issues with their products.
I have a faulty GO620 that constantly, shuts down, restart and just looping restart/shut down. The product is faulty and I want a refund or a replacement product. I tried to contact support via Chat but no answers. I lodge a request last July but absolutely no response.
How do I get in touch with the support and can claim a replacement or refund for their faulty product?
I just get the impression that they try to hide away for any response or issues with their products.
0
Answers
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The only way to contact the support is like this:
https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
Have you tryed a recovery mode?
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