How to contact and complain a faulty GO620?

Fredrik_P1 Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®

I have a faulty GO620 that constantly, shuts down, restart and just looping restart/shut down. The product is faulty and I want a refund or a replacement product. I tried to contact support via Chat but no answers. I lodge a request last July but absolutely no response.

How do I get in touch with the support and can claim a replacement or refund for their faulty product?

I just get the impression that they try to hide away for any response or issues with their products.