Trouble accessing TomTom services on GO Discover — TomTom Community

Trouble accessing TomTom services on GO Discover

Neil_PalingNeil_Paling Posts: 1 [Apprentice Seeker]
edited May 14 in GO Discover & GO Expert
I plug my TomTom GO Discover in to my pc for the internet but when I try an log on to my drive i just get the error message "Opps we are having trouble accessing TomTom services. Please try latter."

Answers

  • lampardlampard Posts: 5,312 Moderator
    Hi @Neil_Paling

    Welcome to the Community! I see that your device is already linked with the email address which you used to log in here so it's a bit odd that you got this error message. Is this the same when you check for the updates on your device directly via WiFi?

    Oddly for me, resetting a password (without any special characters) did a trick.

    Regards, lampard
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