Trouble accessing TomTom services on GO Discover

Neil_Paling
Neil_Paling Registered Users Posts: 2
Apprentice Seeker
edited May 2021 in Devices using Wi-Fi®
I plug my TomTom GO Discover in to my pc for the internet but when I try an log on to my drive i just get the error message "Opps we are having trouble accessing TomTom services. Please try latter."

Answers

  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @Neil_Paling

    Welcome to the Community! I see that your device is already linked with the email address which you used to log in here so it's a bit odd that you got this error message. Is this the same when you check for the updates on your device directly via WiFi?

    Oddly for me, resetting a password (without any special characters) did a trick.

    Regards, lampard