Activate traffic services and speed cameras

Pintinho Registered Users Posts: 9
Apprentice Seeker
edited May 2021 in TomTom Services
I have a 6000 truck and the radars and traffic service expired, after expiring while I was traveling I decided to buy new services, thinking that they would activate automatically but I was wrong, I waited to get home and connect the equipment to a computer to update but even so it didn’t work, I reset the factory values ​​and even then it doesn’t work, I already sent about 5 emails and no response from TomQom, I bought the services on 25/04/2021 if anyone can help I thank you, thank you


  • DougLap
    DougLap Posts: 9,834
    Hi @Pintinho

    Contact Customer Support with your Odere number. This is a users forum and not a direct link to Customer Support.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    if this does not work exactly as described try another Web Browser.