support in french

goanag
goanag Registered Users Posts: 7
Apprentice Seeker
edited May 2021 in Travel lounge
Hello, impossible to access the support in French, I need help about my order. Thank you

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @goanag

    By going to the bottom of this page and changing language to French then doing the following I got to Chat.

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    Doug

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