VikramK wrote: »
This is a known issue and our team is already investigating this on a priority.
Could you try a workaround suggested by one of our users on the German community:"After reading through three different forums "Threads" with the same problem and with my "An error has occurred ..." problem, which some others also have, I was able to solve the riddle after many hours of searching around . The navigation system does not save the time and sets it back to 2009, especially during the reset processes. That is where the problem lies. It seems as if the update server does not want to accept this old date. I managed to get the navigation system onto the balcony so that it could read the current time and time zone, and my patience was rewarded. Once the time was read in and then strapped back to the USB port, the update process FINALLY starts!" - @satmonk
Comment link- https://discussions.tomtom.com/de/discussion/comment/1756538/#Comment_1756538Machine translated(German)
SussexDab wrote: »
BQxxxxxx206Mod edit: Please don't post private or personal information on a public forum. Thanks!