How can I restore My Places on GO 5100? — TomTom Community

How can I restore My Places on GO 5100?

I am going to do a system reset because the TomTom traffic has stopped working and I will lose everything in My Places. Not good. Can you do something about this please, TomTom?

This discussion was created from comments split from: Save my places in my drive..

Comments

  • DougLapDougLap Posts: 8,267
    Superuser
    Hi @Robin2021

    If you go to the Tomtom My Drive Website and log into your account you should see your MyPlaces there if you have had your GO5100 logged into MyDrive. If they are there then when you do a Factory Reset you Set the unit up again then when it logs into MyDrive it should restore the MyPlaces to the device.

    If you have not been logging into MyDrive on the GO5100 the do that first and then check that when you go to the MyDrive website and see if the MyPlaces are now there.

    Doug
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