No Gprs connection on Trucker6000

sebigrec

Hello, i have a GPS Trucker6000 and the gprs is not connected, i have a active subscription an Speed Cam and its not working, i was reset the deviceand try all method that i find on this forum withouth result , i dont have an internet connection on this device active , maybe the sim card isnot active. Serial numberof the device is Z4xxxxxxx827 , aplication version 20.100.001.311gprs model 16.00.152. Thanks






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DougLap

Hi @sebigrec

You need to contact a customer Support tomorrow via Chat as they can check the sim etc.

Doug

sebigrec

ok, thanks, can you give me the link for that customer support chat ?

YamFazMan

Hi
@sebigrec
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
1st... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

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