6250 Lifetime Traffic Expiration — TomTom Community

6250 Lifetime Traffic Expiration

StevenTUKStevenTUK Posts: 2 [Apprentice Seeker]
Hello, I have recently brought a TomTom 6250 and expected it to include lifetime services; however, my device says the traffic services expires next month. Can you please assist? I believe my account needs updating.

Thank you,
Steven

Answers

  • YamFazManYamFazMan Posts: 19,440
    Superusers
    Hi
    @StevenTUK
    Welcome to the site....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • StevenTUKStevenTUK Posts: 2 [Apprentice Seeker]
    Hi @YamFazMan

    Thank you for your response and your welcome to this community.

    Specifically, concerning my problem, will the moderators require my account details or further information? Also, I have been having issues connecting my device to the MyDrive connect; it does not recognise my account details.

    Thank you,
    Steven
  • VikramKVikramK Posts: 11,908 Moderator
    Hi @StevenTUK
    Welcome to the community on my behalf as well :)
    I reviewed your TomTom account and I don't find a device linked.
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • jfroggyjjfroggyj Posts: 3 [Apprentice Traveler]
    I also have a problem with live traffic, I have updated my 6250, and I’m using a apple iPhone 12, ee is my network provider 5G.
    But says traffic isn’t working at mo.?
  • YamFazManYamFazMan Posts: 19,440
    Superusers
    edited May 20
    Hi
    @jfroggyj
    5G will be useless for the type of signal area coverage required by a TomTom SatNav device....
    The 5G wavelengths have a range of about 1,000 feet (0.3 km), that's not even 2% of the 4G's signal range. So to ensure a reliable 5G signal, there needs to be a lot of 5G cell towers and antennas everywhere. We're talking one on every lamppost, traffic light, etc. because even trees can block 5G signals....

    Stay Safe... ATB YFM
Sign In or Register to comment.

Who's Online in this Category0