Start 42 Lifetime Map expired — TomTom Community

Start 42 Lifetime Map expired

Bill131Bill131 Posts: 2 [Apprentice Seeker]
I have a Start 42 that has lifetime maps, and is not on the list of products no longer supported, yet when trying to update the device to latest map it shows my map service as being expired. Is there someone from Tomtom who can look into this? How do I contact them? Thanks.

Best Answer

  • VikramKVikramK Posts: 11,902 Moderator
    Accepted Answer
    Hi @Bill131
    Welcome to the community! My team has fixed the services on your TomTom account.
    Please do a soft reset and check for updates.


    Regards. Vikram

Answers

  • DougLapDougLap Posts: 7,967
    Superuser
    Hi @Bill131

    @VikramK or @lampard should pick this up on Monday and review/sort your units settings on the TT servers. Look back here then to see what they say.

    Doug
  • Bill131Bill131 Posts: 2 [Apprentice Seeker]
    Thanks Doug. I will check back then. Cheers.
  • VikramKVikramK Posts: 11,902 Moderator
    Accepted Answer
    Hi @Bill131
    Welcome to the community! My team has fixed the services on your TomTom account.
    Please do a soft reset and check for updates.


    Regards. Vikram
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