New second habd device dont recognise Europe map

Marto181
Marto181 Registered Users Posts: 3
New Seeker
Curently buy second hand carminat live device from UK car and change my original one because it not work. The device is working but can load my old maps from the SD card of the broken one. 0q0som332lpg.jpg

Comments

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @Marto181

    @VikramK should pick this up and can look at activating the map look back later to see what he suggests.

    Doug
  • Marto181
    Marto181 Registered Users Posts: 3
    New Seeker
    Thank you! I write him PM and wait for solution!
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @Marto181
    Welcome to the community!
    A map has been activated on your account. Just remove the existing map first and then download a fresh version offered as a download.

    Regards, Vikram
  • Marto181
    Marto181 Registered Users Posts: 3
    New Seeker
    Thank you I will do it now
  • joao_silva98
    joao_silva98 Registered Users Posts: 2
    New Seeker
    Hello, @VikramK !
    I faced the same problem as Marto181, could you help me?

    João
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @joao_silva98
    Done!
    Simply follow the same steps advised above..

    - Vikram :)
  • joao_silva98
    joao_silva98 Registered Users Posts: 2
    New Seeker
    It worked, thank you!