Roger Moore Voice on Go Premium X

Speeck
Speeck Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
O my previous device I had the voice of Roger Moore navigating me. I Would like to use it onmy new device. How do I do that?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Answer ✓
    Hi @Speeck
    Welcome to the community! Voice-activated, please check for updates now.

    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    edited May 2021
    Hi @Speeck

    @VikramK or @lampard should pick this up and if the voice is compatible with your new device then they can add it to your account so you can download it onto the device.

    Look back here later to see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Answer ✓
    Hi @Speeck
    Welcome to the community! Voice-activated, please check for updates now.

    Regards, Vikram
  • Speeck
    Speeck Registered Users Posts: 2
    New Seeker
    Thank you Vikram,
    Really happy Sir Roger (RIP) is back on my device.
  • pp427
    pp427 Registered Users Posts: 7
    Apprentice Seeker
    Hi

    I have just updated my device and I have lost my friend Roger moore of my device...

    Its showing in my voices but not on my device...

    How do I get the great mans voice back?

  • Willy875
    Willy875 Registered Users Posts: 5,353
    Revered Voyager
    Hi

    The voices are no longer available in the Tomtom store to stop assigning them to the account.
  • pp427
    pp427 Registered Users Posts: 7
    Apprentice Seeker
    Hi

    Thanks for the quick reply.

    So my 'paid for' voice has been deleted because I updated my unit.. Im not asking to buy it again I just need a way to have it reinstated..

    Ive been robbed? basically?
  • pp427
    pp427 Registered Users Posts: 7
    Apprentice Seeker
    Are there any Administrators that can help with this question?

    I have the original receipt.. it is still showing active on voices (ie it will alllow me to uninstall it only)...

    And I will really miss the ' Go straight on, unless theres a brick wall in front of you'... no doubt being said with an eyebrow raised..

    Help required to bring Roger back...
  • Willy875
    Willy875 Registered Users Posts: 5,353
    Revered Voyager
    In my opinion the moderator will tell you the same thing the voices of celebrities are no longer available on the online store so Tomtom has stopped attributing them to the account.

  • pp427
    pp427 Registered Users Posts: 7
    Apprentice Seeker
    I understand they are no longer available.... but I had it and they have removed it from my device!!

    It is showing in my account. Surely all it takes is someone to do the right thing and give me the option of returning it to my device...

    In the old days this was customer service. Now I have been Robbed and no one gives a damn... progress.

    This cannot be that difficult to solve... asking for a little help...
  • Willy875
    Willy875 Registered Users Posts: 5,353
    Revered Voyager
    Contact Tomtom customer service to see what they can do for you.