TomTom won't detect on MacBook

kieferschild
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
I've got a TomTom GO Basic and i've connected it to the wifi and updated it.
When I plug it in to the MacBook I can see it listed in network as a modem with an orange icon.
When I remove the cable the TomTom says its going to go to sleep. i'm using a genuine cable and I've tried another cable.
I can not get the Connect app to detect the TomTom.
When I plug it in to the MacBook I can see it listed in network as a modem with an orange icon.
When I remove the cable the TomTom says its going to go to sleep. i'm using a genuine cable and I've tried another cable.
I can not get the Connect app to detect the TomTom.
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Answers
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It actually says "do you want to add this device" in the my connect and it tells me to, on the TomTom, go to Settings > My Drive and sign in, which I have done but when I click continue on My Connect nothing happens.0