TomTom won't detect on MacBook

kieferschild
kieferschild Registered Users Posts: 3
Apprentice Seeker
edited May 2021 in MyDrive Connect
I've got a TomTom GO Basic and i've connected it to the wifi and updated it.

When I plug it in to the MacBook I can see it listed in network as a modem with an orange icon.

When I remove the cable the TomTom says its going to go to sleep. i'm using a genuine cable and I've tried another cable.

I can not get the Connect app to detect the TomTom.

Answers

  • kieferschild
    kieferschild Registered Users Posts: 3
    Apprentice Seeker
    It actually says "do you want to add this device" in the my connect and it tells me to, on the TomTom, go to Settings > My Drive and sign in, which I have done but when I click continue on My Connect nothing happens.