Why won't my go 6000 connect to Mydrive connect?

Boyso
Registered Users Posts: 1 
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I just installed mydrive connect on my new mac laptop, no my Go 6000 will not connect
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Answers
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Hi @Boyso
Welcome to the community!
Are you using the TomTom supplied USB cable to connect the device?
Have you tried connecting it to another port on your computer/laptop?
Perhaps also useful troubleshooting advice on our support article here-
https://help.tomtom.com/hc/en-us/articles/360013900240
Regards, Vikram0