I need to download maps to my PC onto a USB stick drive.
Krasney
Posts: 2 [New Seeker]
I installed Tomtom Home and connected a newly formatted USB drive. Home says "No device connected".
I tried another USB port with the same result. I tried a second USB drive with the same result. I tried another USB port with the same result.
I repeated the process on my laptop. I still had no success.
Both machines are running Windows 10 and are fully updated. The sticks are 8 and 16 GB.
What am I missing in the process?
My Tomtom is installed in my Motorhome. Removal is not an option.
I tried another USB port with the same result. I tried a second USB drive with the same result. I tried another USB port with the same result.
I repeated the process on my laptop. I still had no success.
Both machines are running Windows 10 and are fully updated. The sticks are 8 and 16 GB.
What am I missing in the process?
My Tomtom is installed in my Motorhome. Removal is not an option.
0
Best Answer
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VikramK
Posts: 11,581 
Moderator
Hi @Krasney
Welcome to the community! Have you prepared the USB for map updates as described in our article here- https://help.tomtom.com/hc/en-gb/articles/360013961339
Regards, Vikram1
Answers
Welcome to the community! Have you prepared the USB for map updates as described in our article here- https://help.tomtom.com/hc/en-gb/articles/360013961339
Regards, Vikram