Voice control not available in English

KAMEkichi
Registered Users Posts: 4 
New Seeker

New Seeker
My Go 620 voice control does not seem to work in English. If I select English, I get the message: "A computer voice is not available for the selected language. Voice control will be disabled, and Smartphone messages and street names will not be read aloud. Do you want to continue?" Could anybody help me to install updates for voice control in English? Thank you in advance.
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Answers
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Hi @KAMEkichi
@VikramK or @lampard should pick this up and add the 2 voices to your account so they should then appear for download in Updates and new items.
Look back here tomorrow.
Doug1 -
Hi @KAMEkichi
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram0 -
Hello.
My go 620 says a computer voice is not available for selected language (which is English Jane)
And street names will not be read out.
How can I change this.
Thank you0 -
Hi
Jane is not a synthetic voice selects the voice Serena0 -
Thank you for the quick reply.
I don’t have serena on my satnav.0 -
Thank you for your help,
I shall give that ago 🙂0 -
Thank you 😊
I’m not home from work till late tonight so I’ll try as soon as I get home0 -
Thank you vikram for putting the new voices onto my sat nav, all good now 😁0