TomTom GO 620 and it just crashed now gives a pc connection warning on the screen

enginerk

I have TomTom G620 and it just crashed during maps being updated. Now I eventually cannot launch my device. It always gives me a pc connection warning on the screen. I tried to hold the button and saw the cmd line. Then 3 times clicked the power button under 1 second but then instead of displaying the gear animation it just restarts. Is there anybody to give me an idea of how to launch it?

YamFazMan

Hi
@enginerk
Welcome to the site...
See Tomtom FAQ Recovery Mode.... https://help.tomtom.com/hc/en-gb/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross

Stay Safe... ATB YFM

enginerk

Thanks for the help, I tried to follow these instructions for hundred times and unfortunately could not see the spinning wheel or similar thing. Is there any other possible way to do it?