MyDrive connect won't let me add device

mvold59
mvold59 Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Just received new TomTom Go Supreme 6" and I cannot add it to MyDrive Connect or connect for Traffic data. Any ideals?

Answers

  • YamFazMan
    YamFazMan Posts: 21,152
     Superuser
    edited May 2021
    Hi
    @mvold59
    Welcome to the site....
    The latest NAV5 (Wi-Fi) devices are registered over Wi-Fi during the initial set-up process....
    Tap 4Dot (.... Menu) --> Setting --> MyDrive... Log in with your Tomtom Account Email & Password....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    edited May 2021
    Hi @movid59
    Welcome to the community!
    If you log in to TomTom Services on the device using your TomTom credentials it should link the device to your TomTom account.

    Steps in the video below could help-


    Thanks, Vikram
  • mvold59
    mvold59 Registered Users Posts: 3
    New Seeker
    I have done all this multiple times already but thanks for the replies. I am logged into Mydrive I updated over Wi-Fi and it downloaded all my favorite and history. It just won't register or connect for traffic data which I assume is because it won't register.
  • mvold59
    mvold59 Registered Users Posts: 3
    New Seeker
    Thank you to all who replied. Seems that registration sever my be slow I left it connected via Wifi for 4 hours and when I checked it everything is working.