no connection between mydrive-connect and iphone

hahaha11111

Got a new iPhone (XR), which is able to be paired to my Go 50 thru bluetooth.
However, mydrive is not able to connect from cellphone to device, or vice versa. So no live traffic showing on the device.
Tried the way I can find on video (activated hotspot on iphone) but doesn't work.
Can anyone give a detailed steps?

YamFazMan

Hi
@hahaha11111
Welcome to the site....
There's an unresolved problem with the Apple iPhone iOS 13 & 14 and the and the MyDrive App's and the advanced Smartphone features....
If you can live without the bells & whistles of the MyDrive App...
Just use a straight simple Bluetooth Connection....
Traffic will still work... MyDrive Route planning will work
the only thing that does not work will be some advanced smartphone features Text etc....
Here... https://discussions.tomtom.com/en/discussion/comment/1729911/#Comment_1729911

Stay Safe... ATB YFM

hahaha11111

There is no “Bluetooth” option under menu-> settings in Go 50. How to realize step 1-4 in the link you provided??

YamFazMan

Hi
Sorry I missed the fact that the device was a 'GO 50'
The NAV4 GO 50 does not have a Bluetooth connection...
ATB YFM